FAQ

When and where is the 2025 Summer Conference?

June 10-12 at the Kalahari Resorts and Conventions, Round Rock, TX.

How do I register?

Choose one of the following methods to register:

• Log in to your tepsa.org profile to register and pay with a credit card or with a Purchase Order (PO) using the Bill Me option.
• Email your completed registration form and a copy of your PO (required) to Heather.
• Mail your completed registration form with your check payment or PO to TEPSA, PO Box 140843, Austin, TX 78714-0843.

You MUST register for the conference prior to reserving your hotel room. See information on hotel reservations below.

Does TEPSA sell or rent the conference attendee list?

No, TEPSA does not sell or rent its mailing list. By providing your email address and/or cell phone on the registration form, you are granting TEPSA permission to contact you. You will be given the option to opt out.

Can I pay with a PO?

Yes! If you are using online registration, check the Bill Me option and enter the PO number in the PO field. Online registrations submitted without a valid PO number will be placed on an automatic hold until the PO is received in the TEPSA office. Email PO to the TEPSA office.

What is your cancellation policy for registration?

ALL cancellation requests will incur a fee of $250 regardless of the reason for cancellation. If the registration is transferred to another person, the fee will be waived. No cancellation requests will be accepted after June 9.  All cancellation requests must be submitted in writing to Heather. All refunds less the cancellation fee will be issued after the event has concluded.

Need your Summer Conference Invoice/Receipt?

• Login to your profile at www.tepsa.org and you’ll land on the Manage Profile page
• Select Invoices under Invoicing, Payments and History
• By default, you’ll see Open events invoices
• To print an Event invoice, select “Any Status” in the drop-down menu
• Click the view/print invoice icon to print an invoice/receipt

When do I get the TEPSA hotel reservation link?

The TEPSA hotel reservation link will be emailed AFTER you register and submit a valid PO or payment for the TEPSA Summer Conference.

Can I call the hotel directly to reserve a room?

You will be charged a higher rate than that negotiated by TEPSA. We cannot assist with your reservation if you choose to bypass the official hotel reservation link.

How do I make changes to my hotel reservation?

If you cancel your Summer Conference registration, you must cancel your hotel reservation or transfer it to another conference registrant. To avoid additional fees, your room must be canceled or updated within 10 business days of canceling your conference registration. Contact Key Bookings or call 877-205-2871 to update your reservation if you booked through them.

If I’m staying at a hotel other than Kalahari, can I still enjoy the Kalahari resort amenities?

Absolutely! Amenities at the Kalahari resort are available for all conference attendees to enjoy at the registrant’s expense.

Does TEPSA provide hotel shuttle service to and from other hotels to the Kalahari Resort?

No, but parking at Kalahari is plentiful and complimentary.

How do I access the Summer Conference app?

Access will be available in the Whova app starting in mid-May. When signing up for Whova, use the email address you used to register for the conference.

Are meals included in registration?

No. However, breakfast, lunch and other food options are available inside and around the Kalahari Resort.

What sessions am I allowed to attend?

You are welcome to attend all sessions as a conference registrant except for Master Classes. You may add a Master Class during registration.

Do I sign up for each session I want to attend?

No. Sessions are open to all registered participants on a first-come, first-served basis. Master Classes require an additional fee and registration. While adding sessions to your agenda in the conference app is a great way to keep track of your own schedule, it does not automatically reserve a seat for you within that session. We recommend arriving early to secure your spot.

How do I keep track of sessions I attend for continuing education credits?

A CPE form is available in the Summer Conference app.

Is free WiFi available at the Kalahari Resort?

Yes, free WiFi is provided in all areas of the resort.

I’d like to explore the area during my downtime. What can I do?

Visit Round Rock and other cities nearby including Georgetown, Hutto and Austin.

Waiver of Claim

While attending TEPSA Summer Conference, photographs and video may be taken of you by TEPSA or others on behalf of TEPSA capturing all the conference fun and excitement. This media may be used for advertising and promotion without any compensation to you, and you release TEPSA of any liability thereto. If you do not authorize TEPSA to use your image, please email the state office.