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Online Learning: Webinars Instructions & Help
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Test your webinar connection

 

Live Webinar Instructions

  • Go to the URL designated for the webinar.
  • Select the option to ENTER AS GUEST.
  • Type in your FIRST AND LAST NAME (or CAMPUS NAME depending on email instructions). If you do not enter the information as instructed, you will not be permitted into the webinar session.
  • Click ENTER ROOM.


Common Problems

When I tried to enter webinar session, it said "Access Denied." Why?

When you enter the webinar session, you must enter your first and last name (or CAMPUS NAME depending on email instructions) so we can verify your TEPSA membership/registration. If you do not enter the information as instructed, you will not be permitted in the webinar session.

 

My TEPSA password is not working. Why?

You don't need your TEPSA login and password for webinars because you are entering as a guest. See instructions above.

 

When I try to login again, it automatically remembers the way I logged in the first time. What should I do?

Completely close and quit your Internet browser and try again.

 

I tried connecting to the webinar, but it keeps timing out. What should I do?

Close the window and close/quit your Internet browser. You may also want to try closing/quitting any other programs you have open. Then try relaunching the webinar session.

 

The sound is breaking up. What can I do?

Test your connection using the link at the top of this page. If your test passes, try closing the webinar window, closing/quitting your Internet browser, and then relaunching the webinar session.

 

Questions?

Contact Trae.

Contact TEPSA

501 East 10th Street
Austin, TX 78701
512-478-5268
800-252-3621
Fax: 512-478-1502

 
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